Left Brain Logistics, a third-party logistics (3PL) company focused on supporting growing entrepreneurs, struggled with a rigid legacy system that limited their ability to meet customer needs. The lack of flexibility and transactional support from their previous provider led to missed opportunities and even turning away potential customers. Realizing the need for a more adaptable solution, they chose Deposco as their 3PL fulfillment partner.
Deposco offered a collaborative relationship and flexible functionality, allowing Left Brain Logistics to customize their system and work closely with Deposco's team to develop specific features. A standout feature was the customer portal, which provided clients with direct visibility and control over their orders and shipments, enhancing transparency and trust. Additionally, Deposco's rules engine empowered Left Brain Logistics' IT team to define order routing criteria, enabling highly customizable solutions tailored to each client's unique needs. This partnership has allowed Left Brain Logistics to better serve their customers and support their growth.