Optoro

About Optoro

Optoro’s leading returns management system (RMS) for retailers & 3PLs helps retailers reduce returns transportation costs by up to 20%, improve processing efficiency by up to 3x, and boost financial recovery by 10%, all while delivering a delightful returns experience for shoppers. Optoro’s RMS includes a returns portal module for return initiation, consolidation and transportation, and a warehouse module for processing and AI-driven dispositioning to speed restock and resale.

Returns Portal: Let your customers initiate returns and exchanges in a white-labeled returns portal without needing customer service support – all while protecting against fraud.

Return Methods: Give your customers returns options including store returns, 3rd-party drop-offs, and home pick-ups for faster turnaround, while taking advantage of consolidated shipping to reduce costs and environmental impact.

Returns Processing: Process returns with speed and ease by shifting returns into a revenue-retainer without sacrificing a great customer experience.

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