Total Life Changes, a rapidly growing dietary supplement company, initially relied on outdated paper and pencil processes for order fulfillment, which proved inadequate for their needs, especially during mega sales that tripled their daily order volume. They struggled with issues like full-time refilling stations, batch printing, inability to send partial shipments, and a lack of established international shipping rules.
To address these challenges, they partnered with Deposco, implementing its Bright Warehouse system, which streamlined their operations. This included advancing the cartonization process to ensure efficient packing and integrating international shipping rules to comply with FDA and global regulations. As a result, Total Life Changes can now handle large fluctuations in orders during sales events without needing extra staff, while maintaining compliance and efficiency in shipping to over 140 countries.