Psycho Bunny, a luxury clothing brand known for its vibrant and high-quality products, struggled with fragmented systems that lacked real-time inventory visibility, leading to stock-outs, lost sales, and increased costs. To address these challenges, they sought a unified inventory management system that could streamline order fulfillment and enhance their omnichannel experience, particularly by implementing a ship-from-store functionality across their 60+ store locations.
They chose Deposco's Bright Store solution, which was implemented across all stores in just six months, with the first store going live in three months. This new system provided real-time inventory visibility and enabled the brand to fulfill orders directly from stores, reducing order processing times from 2-5 days to under 48 hours. As a result, Psycho Bunny significantly improved customer satisfaction, increased loyalty, and supported their rapid growth through a seamless omnichannel experience. The success of this implementation earned Deposco and Psycho Bunny a Top Supply Chain Projects 2023 award.