Tyndale - Customer Success Story with Deposco

Success stories

Tyndale puts out fires in supply chain operations with the help of Deposco

41%
Increase in order lines picked/hour
3-Month
Implementation time
99.25%
Picking accuracy rate

Overview

Tyndale provides a single-supplier of top-quality, arc-rated flame-resistant clothing for keeping workers safe, comfortable, and regulation-compliant. While building their new facility was the focus of the year in 2018, their WMS provider suddenly discontinued services. Tyndale wasn’t planning on looking for a WMS but saw this time as an opportunity to significantly upgrade their operations.

While looking for a new system, Tyndale identified key drivers addressing challenges and future goals. They wanted a flexible system that could handle multiple picking methods. At the time they could only pick one order at a time. Tyndale used homegrown software in other systems. Therefore the selected partner needed endorsement from the IT team on its compatibility and interactivity. Lastly, Tyndale wanted the new system live before the new facility opened.

We love the level of configurable function Deposco allows. Before our system was straight out of a box with no flexibility. Deposco allows us to tailor the system to how we want it.

Solution

During their system inquiries, Tyndale considered over twenty different WMS providers. Their primary logistics partner, strongly recommended Deposco and only Deposco. Tyndale decided to move forward with Deposco because they felt the most comfortable with the knowledge of the Deposco team and the scalability of the system.

Deposco implemented Tyndale’s system within three months so the system was live well before the new warehouse opened. This allowed Tyndale to onboard their staff and get them comfortable with using the new system.

As a result of implementing Deposco’s Bright Warehouse application, Tyndale could now pick multiple orders consisting of identical products at one time. Plus locate inventory more efficiently and make putaway adjustments efficiently. After only a few months on the platform, Tyndale had the support and confidence to implement Deposco in their other two warehouses to provide full inventory visibility from all of their locations.

Success stories

Ecommerce

Obsessed Garage
"I don't think I could highly recommend Deposco more. The experience has been great. One of my biggest concerns was I didn't want to get left on an island and they say, ‘Here you go,’ get us all set up, and then walk away. There are always bugs in software, especially when we're customizing it to what we're looking to accomplish. [Deposco] has been there every step of the way, and that's a really important trait."
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Retail

Psycho Bunny
"I would recommend Deposco because of the real partnership. We work with many vendors, and the difference between them and Deposco is understanding our speed, our needs. We believe Deposco can go as fast as Psycho Bunny and we grow very fast!"
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Ecommerce

Reformation
"We are making big strides to ensure that we put our growing wholesale business on the right process and technology stack. Deposco is very helpful to us in how we do B2B fulfillment versus our traditionally strong B2C business."
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