Overview
In the fast-paced world of ecommerce, efficiency and scalability are key to sustaining growth. Obsessed Garage, known for its high-quality automotive detailing products, has experienced rapid expansion since its humble beginnings. What started as a small, manual fulfillment operation run out of a family home has evolved into a sophisticated supply chain system, thanks to a strategic partnership with Deposco.
The Journey from ShipStation to Deposco
Obsessed Garage’s journey began with ShipStation, a basic solution that helped print shipping labels for orders packed and shipped by the founder’s parents. Inventory management was as simple as jotting down stock levels on a yellow notepad. As the company grew, so did the complexity of its operations. The need for a more robust system became apparent as they began selling on Shopify, moved into a 2,000-square-foot facility, and managed a more extensive inventory.
Their journey led to adding applications upon applications to handle different aspects of the supply chain. However, this patchwork approach soon proved insufficient for their growing needs. Obsessed Garage needed a comprehensive solution to streamline operations, reduce manual labor, and support future growth.
I don’t think I could highly recommend Deposco more,” said Matt Moreman, president and founder of Obsessed Garage. “The experience has been great. One of my biggest concerns was I didn’t want to get left on an island and they say, ‘Here you go,’ get us all set up, and then walk away. There are always bugs in software, especially when we’re customizing it to what we’re looking to accomplish. [Deposco] has been there every step of the way, and that’s a really important trait.
Solution
Deposco provided Obsessed Garage with the “big boy software” they needed to take their operations to the next level. Our warehouse management software offered advanced features such as bulk picking lists, inventory management, and order fulfillment, which were crucial for improving efficiency and reducing waste. With Deposco, Obsessed Garage could replace the need for additional human resources by automating many processes.
Watch a related video: Matt Moreman, President and founder of Obsessed Garage, takes us through the detailed and inspiring story of their transformation with Deposco.
The implementation of Deposco required a cultural shift within the company and a commitment to learning and adapting to new systems. However, the support from the Deposco team proved invaluable. Deposco worked closely with Obsessed Garage to customize the software to meet their unique needs, ensuring a smooth transition and ongoing improvements.
The Impact on Obsessed Garage’s Operations
The partnership has allowed Obsessed Garage to optimize its supply chain significantly. The software’s ability to manage inventory accurately and efficiently has been a game-changer. Real-time data on stock levels empowers the company to make informed purchasing decisions and avoid stockouts.
Deposco supports a more efficient picking and packing process. Orders are grouped into waves, allowing pickers to collect items for multiple orders simultaneously, reducing the time spent walking around the warehouse. This batch-picking method has increased productivity and reduced labor costs.
The integration between Deposco and Shopify ensures that inventory levels are always up to date and customers receive accurate information about their orders. This transparency enhances the customer experience, building trust and loyalty.
A Future of Growth and Innovation
Obsessed Garage’s partnership with Deposco has set the stage for continued growth and expansion. They are now equipped to handle increased order volumes and explore new markets, including international distribution. The scalable nature of Deposco means they can continue to evolve and adapt as their business needs change.
If you’re in the distribution business and you’re looking to improve your software, improve your inventory management, improve your incoming, outgoing, and return process, know that you’re gonna have to work for it. You’re gonna have to have a staff that’s committed. You’re gonna have to build a culture around it. But with Deposco, you will have a team that is dedicated to helping you understand what you purchased. And that, to me, is worth its weight in gold.
