National Roper’s Supply (NRS) is the destination for all things western with products ranging from cowboy boots, to saddle gear, to ranch equipment. The team was picking based on paper slips. If one slip was lost, the whole order was gone.
Having experienced a failed implementation the year before with a different provider, NRS was cautious when looking for a new warehouse management system (WMS). With 15 facilities (stores and warehouses) communicating, they needed a system their team could rely on. They turned to their trusted partner UPS for guidance and selected Deposco as their new WMS partner.
Our implementation with Deposco was amazing. We had three people onsite for go-live and were able to start shipping on the same day! I have never experienced that with any other implementations.
With Deposco, NRS was able to gain visibility not only into orders, but also into productivity. After being with Deposco for one month, the team compared their numbers. Year-over-year National Roper’s Supply had a 23% increase in volume and a decrease of 700 hours across our staff in the shipping department on Deposco compared to that same week the year before. The efficiency gains allowed them to look ahead at future goals and expansion throughout multiple areas of their business.