OverviewLifeguard Press was seeing dramatic growth, doubling in size within two years. The stationary and gift company was using its ERP for inventory management, which limited inventory visibility and required all fulfillment processes to be paper-based. The manual process created errors that resulted in high chargebacks due to oversold products, inaccurate orders, and incorrect labels. A need for a WMS became apparent due to manual processes causing accuracy errors, resulting in significant chargebacks for customers. With no digital direction for where products were located, onboarding was a lengthy process for new employees, who had to memorize where products were stored. Seasonal employee onboarding was a key pain point, especially during peak season. Lifeguard Press quickly realized that they had an immediate need for an easy-to-use system with full visibility.
"Deposco has dramatically simplified the process of onboarding new hires, which used to be very time-consuming."