Drive Fulfillment - Deposco

Success stories

Drive Fulfillment improves customer experience and transparency with Deposco

Reduced
New-client onboarding from weeks to days
Custom
Reporting and dashboards
100%
Visibility with client portal

Overview

Drive Fulfillment is a third-party logistics provider (3PL) that provides everything from standard services to custom offerings for their clients. Before Deposco, their fulfillment teams were using 3 separate systems to try to get a clear picture of warehouse management operations. 

 

One of the biggest challenges they faced was providing client visibility and measuring daily performance in the warehouse. Tremendous growth led Drive Fulfillment to expand into a larger warehouse.  They brought in their trusted logistics partner for a warehouse evaluation. One of the outcomes from this assessment was a recommendation for a new WMS system with Deposco to bring all their operations onto one platform. 

The number-one reason I’d recommend Deposco is for transparency. The real-time tracking of inventory,  shipments, and everything in between has made all of our jobs, including customer service,  far easier. And the more time we can spend on strategy, vs. simply answering questions and shutting down one-off requests, the faster we can grow. 

Solution

Drive Fulfillment selected Deposco based on their real-time client portal and the vast integrations offered, as well as the open API. 

Moving to Deposco, the team has been able to create custom reporting and dashboards for clients and their team, enabling more strategic decisions to happen faster. Getting a new client fully functioning on the system used to take weeks, and now takes only a few days. 

Not only has Drive Fulfillment found a system that has improved transparency with their clients but also a partner they can grow with as they expand across the country.

Success stories

Third-party logistics (3PL)

Left Brain Logistics
"The thing that really impressed me the most with Deposco is the level of attention and level of personal service that we got from them, starting with our sales representative, all the way through to today. I feel like they have a very vested interest in helping our business grow."
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Third-party logistics (3PL)

Relentless Fulfillment
"Deposco has been a great partner for our business, not only on the fulfillment side and the warehouse management system, but overall how to scale this business as well. Every customer has different storage needs or different SKU counts or different ways to process a product. Deposco definitely gives us a lot more flexibility and options in terms of how we can cater to that customer as well."
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Third-party logistics (3PL)

ITB Fulfillment
"It doesn’t take a lot of tribal knowledge in order to be successful with Deposco. Onboarding is a breeze. The automation and user-friendly interface greatly shortened our new-employee training; the process could be a couple of minutes to maybe an hour."
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Fulfill with growth in mind