Retail inventory fulfillment challenges affect the customer experience. In fact, 86% of buyers are willing to pay more for a great customer experience and 65% believe a positive shopping experience is more influential than great advertising. However, creating a memorable omnichannel fulfillment experience is not as seamless as it appears.
The little details such as including a personalized card with every order, or having a sales representative place an order online for you while in-store, can be uber time-consuming. Unnecessary, too.
Retail inventory fulfillment solutions unify your operational processes, reducing the impact of 3 common challenges facing your brand today.
Top 3 challenges retail’s solving through inventory fulfillment solutions
Limited visibility
The #1 retail inventory fulfillment challenge is enterprise visibility. It should be your first move when transitioning to an omnichannel retail business model.
If your sales team is unable to view inventory in multiple warehouses and store locations, you are robbing your customers of a seamless experience.
Modern omnichannel inventory fulfillment software empowers your team. It gives staff, including in-store associates, access to reliable, real-time inventory data on any devices they are using such as iPads or tablets.
Siloed data
Omnichannel shoppers have a 30% higher lifetime value than those who shop using only one channel. In fact, 51% of firms use at least 8 channels within their CX programs.
How many channels are you currently selling on? Are they all accessed through different logins or platforms? If multiple logins, platforms, and paper-based records are your go-to, don’t expect your brand to grow. There is an easier method.
Replacing siloed retail inventory fulfillment operations with a scalable retail order management platform simplifies operations, streamlining order fulfillment and tracking processes by making data accessible in one system.
Lack of flexibility
The shopping experience today is very different from what it was 10 years ago, and what it will be in 10 more years.
Expect the future of retail to be more personalized, convenient, and adaptive.
Retail brands are implementing inventory fulfillment platforms that allow highly configurable warehouse management, order management and DOM (distributed order management) functionality built to work together seamlessly. Staying relevant will require the ability to rapidly onboard new integrations and functionality in under 90 days when something new is required.
Investing in retail inventory fulfillment software such as Deposco increases efficiency and provides the personalization you’ll need to compete year after year.
Take control of your retail inventory fulfillment operations today!