Dear Legacy WMS,

It’s not you, it’s… actually, it is you. After years together, the signs are clear: you’re holding me back.

Remember when you promised to handle our growing order volumes? Now, we’re drowning in manual workarounds. Those “temporary fixes” have become permanent scars on our efficiency. The constant firefighting with missing inventory, lost orders, and shipping delays isn’t just exhausting – it’s costing us customers and workers. 😢

You said you’d grow with us

But here we are: stuck. While our competitors offer same-day delivery, seamless order tracking, and personalized pick-up options, we’re still struggling with basic inventory accuracy. Our customers want more, and you’re just not ready for that commitment.

The truth is, we’ve changed

Today’s retail landscape demands flexibility, real-time visibility, and seamless customer experiences. Your rigid architecture and outdated interfaces are like emotional walls, blocking every innovation we try to implement.

Yes, breaking up is disruptive. Yes, change is scary. But staying together is costing us more – in lost opportunities, frustrated customers, and declining margins.

Maybe we can still be friends

A gradual transition to modern, cloud-native supply chain solutions doesn’t mean abandoning everything overnight. But it’s time to open our hearts (and our architecture) to new possibilities.

Here’s to finding a partner that supports our growth, embraces innovation, and helps us deliver the experiences our customers deserve.

It’s not goodbye. It’s hello to our future.

Best regards,

Your Retail Operations Team

P.S. Those custom development promises you made? We both know they’re never happening.

If you feel like writing a letter like this👆

Life’s too short for unfulfilling technology partnerships. Don’t ignore the red flags.

At Deposco, we’re the kind of partner who does things on YOUR terms, grows with your ambitions, and never says, “that’s impossible” when you want to try something new. Our customers rave about our flexibility, our supportive nature, and our innovative spirit. We’re always bringing new ideas and value creation to the table—guiding you to that next opportunity without taking you to the cleaners.

Organizations have changed to Deposco and never looked back. Need to run a background check? “Deposco Wrapped,” a sampling of our recent supply chain successes published last December, says it all.

Read: Deposco Wrapped: Supply Chain’s Greatest Hits

We are your perfect match: cloud-native, API-first, and committed to your long-term CX innovation and happiness. Like any great partner, we’ll help you shine – whether launching same-day delivery, mastering multi-node fulfillment, or setting you up with a cheaper shipping strategy.

How about we get to know each other better? 

Let’s set a “first date.” Book a Demo

Don’t worry – we won’t spend the whole time discussing our other relationships (though we have quite the track record of long-term commitment).