Bright Order

Order management and DOM

Enhance decision-making with an automated, intelligent order routing system. Optimize order sourcing and fulfillment from warehouses, third-party logistics (3PL) providers, and retail stores based on real-time inventory, demand, and location. Bright Order works seamlessly with Bright Warehouse in addition to integrating with homegrown and other providers’ WMS systems.

Download brochure Learn More

200%

More efficient in order fulfillment

"With Bright Suite, our cloud-connected warehouses have enabled us to perfect our distribution of extra-large equipment and heavy items at cost-effectiveness that enables us to grow to new segments of the industry."

An order management system integrated with intelligence

Inspect inventory across all channels of business

See the big picture by viewing inventory across multiple facilities at once or filtering down to the details of one warehouse. Bright Order provides visibility across all DCs, stores, and partners that you use for inventory fulfillment. With Bright Order, synchronizing inventory across channels, and building dashboards and reports become simple. With 25 predefined best-in-class inventory measures, the system also offers the flexibility to define your own measures based on your specific business needs.

Unlock real-time visibility

Fulfill orders faster with distributed order management

Speed up the fulfillment process by viewing orders for all order types in one single view. DOM escalates the hierarchy to fulfill orders by the planned shipped date by selecting the optimal fulfillment option. DOM helps provide the omnichannel customer experience by handling payments, returns, and order substitutions. Create the best experience for your customers by offering fulfillment options such as buy online/pick up in-store, or ship directly from the store.

Featured resource
What is the difference between an OMS and DOM?
Read more

Automate order allocation using our advanced rules engine

Bright Order makes it faster and cheaper to manage the sources to fulfill and ship every order. Divide multi-item orders amongst stores, DCs, warehouses, or suppliers automatically. Connect and compare dropshipping options for suppliers, and automate the decision-based cost and speed. Automated validations and actions prepare the orders for fulfillment:

  • Address validation
  • Dates
  • Item price
  • Fulfillment time
  • Stock levels
  • Order splitting

Manage the order life cycle

Process all order types from all sales channels in one system. Automate validations and actions on orders using configurable rules and event-based workflows. Manage order exceptions and determine order priority by automatically assigning processes based on order attributes. If a multi-item order is split, Bright Order will provide visibility and tracking for both shipments under a single customer order. From receiving to shipping, Bright Order provides a single view of the entire order.

Automate decisions with confidence

  • Reserve inventory for specific orders or channels
  • Optimize dropshipping
  • Provide real-time inventory visibility for customers
  • Buy online and pick up/return in-store
  • Segment stock by channel or customer
  • Process payments, returns, and order substitutions
  • Avoid chargebacks
  • View orders for all sales channels in one place