Central Vacuum Stores, Inc.

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Central Vacuum Stores, Inc.

Deposco increased Central Vacuum’s inventory visibility, operational efficiency, and space utilization while catering to operational requirements and budget.

Central Vacuum Stores, Inc.

Since opening its first shop in St. Petersburg, FL in 1948, Central Vacuum Stores Inc. has experienced first hand how the times can change. Over the years, the company has adapted to the changes in customer base and customer demand. As a result, Central Vacuum Stores has evolved from a local vacuum cleaner retailer to a leading global, multi-channel parts and services provider in the vacuum industry. Like many companies before it, the opportunity to extend its reach to customers worldwide via the web was a no-brainer. However, adding new channels of revenue along with changing customer needs presented a new level of complexity to the business.

The Challenges

Prior to implementing Deposco, Central Vacuum Stores had no functioning Warehouse Management System (WMS) or inventory system and knew we had major warehouse inefficiencies. They also couldn’t stock all the items that they wanted to because they didn’t have an effective way of managing them. As a result, Central Vacuum Stores was forced to keep the SKU mix to a level that could be managed by memory; otherwise, items would get lost.

The Solutions

As a UPS customer, the Central Vacuum Stores recognized the valuable insight UPS could provide to the business. In order to usher in a new era for the company, they worked with the UPS Customer Solutions team to review and optimize their warehouse processes. Both agreed the opportunities for improvement centered on:

  • Inventory Visibility
  • Operational Efficiency
  • Space Utilization
  • Customer Service Enhancements

With flagship applications that optimize Warehouse Management, Inventory Management, Order Management and Distributed Order Management, Deposco would be able to serve as the catalyst for improved process, inventory visibility and business intelligence. Furthermore, with its flexible, yet scalable platform, Deposco could tailor the application to fit Central Vacuum Store’s operational requirements and budget.

The Benefits

With the aforementioned efficiency and visibility gains from Deposco, the company was able to cut down on order fulfillment lead times. Additionally, with Deposco’s Distributed Order Management solution, order-sourcing decisions were largely automated, and thus reduced the effort to determine whether to fulfill an order in-house or through a drop shipper. With Deposco, lead times are now down to 6-7 days on average.


The Deposco Difference
  • 20%

    Increase in Daily Shipments
  • 300%

    Increase in Pick Lines Per Hour
  • 40%

    Decrease in Fulfillment Time

Company

Central Vacuum Stores, Inc.

Headquarters

Clearwater, FL

Company Size

11-50 Employees

Founded

1948